Discover the power of financial empowerment with SAPOR.
We offer a comprehensive range of tailored solutions designed to unlock opportunities and drive success whether you're seeking to grow your business, secure your future, or achieve your personal goals, we are here to assist you with our expertise, dedication, and commitment.
VISION
Our goal is to emerge as a premier equipment finance company, recognized for our unparalleled commitment to serving our clients with excellence.
MISSION
Sapor Group prioritize the cultivation of authentic, enduring relationships with each of our clients. Our commitment extends beyond mere transactions; we immerse ourselves in understanding the intricacies of our clients' businesses, meticulously analyzing their equipment finance needs. With unwavering dedication, we tirelessly work to tailor solutions that precisely align with their unique requirements.
FAQ's
How do I request an invoice, statement, copy of contract or settlement?
To request an invoice, statement or copy of my contract simply send an email request to queries@sapor.co.za. For settlement requests, please email settlements@sapor.co.za.
Why is there a change in my rental amount?
Your rental amount may change due to two scenarios. The rental agreement is linked to the prime rate and if escalation was signed, the rental amount will increase annually based on the escalation percentage.
How do I cancel a contract?
To cancel a contract, we require 30 days' written notice as per our terms and conditions, clause 19. Please refer to the terms and conditions for details. Cancellation requests can be sent via email to cancellations@sapor.co.za.
How do I obtain ownership of equipment?
The hirer remains the owner of the goods for the duration of the contract period. However, ownership needs to be transferred for a fee once a rental contract comes to term. Clients can choose to take ownership of the equipment by liaising with the original supplier that installed the equipment.
What do I do if I don’t want ownership of the equipment?
Upon termination of the agreement, the user is responsible for returning the goods at their expense. If the agreement has not yet come to term, the user will be required to settle the agreement in full before returning the equipment.
What do I do if equipment is damaged or stolen?
User is obliged to insure the goods for not less than the replacement cost thereof against all risks. If the goods or any part thereof are lost, stolen or damaged irrespective of the cause, User must notify Sapor and insurer immediately in writing. User shall be obliged to pay any excess that may be payable in terms of an insurance policy.
How can I contact customer service?
You can contact our customer service team at queries@sapor.co.za or 011 432 4321. Our team is available to assist you Monday through Friday, from 8:00 a.m. to 4:00 p.m. Eastern Standard Time.