Privacy Policy

1. Introduction

1.1. This document serves as the privacy policy (“Policy”) of Sapor Rentals Proprietary Limited (“The Company”).

1.2. The Company values your privacy and is dedicated to handling personal information responsibly, lawfully, and securely, in accordance with the Protection of Personal Information Act, No. 4 of 2003 (“POPIA”). The Company, as the Responsible Party, is committed to:

• 1.2.1. Collecting and processing personal information in a fair and lawful manner;
• 1.2.2. Using and sharing information only for the purposes it was collected;
• 1.2.3. Ensuring data is accurate and up to date;
• 1.2.4. Limiting collection to what is necessary and storing it only as long as required;
• 1.2.5. Providing access to personal information upon request.

1.3. In accordance with the Promotion of Access to Information Act, 2000, our PAIA manual is available on www.sapor.co.za.

2. Policy Details

2.1. Personal Information Collected

• 2.1.1. Demographic details (race, gender, marital status, age, etc.);
• 2.1.2. Educational, employment, financial, health, and legal records;
• 2.1.3. Contact details including name, ID, email, phone, and address;
• 2.1.4. Biometric data (for employees);
• 2.1.5. Private correspondence (emails, meeting notes, etc.).

2.2. Sources of Information

2.2.1. We may supplement your data using third-party sources such as Google or verification services.

2.3. Sharing of Information

• 2.3.1. We share information with service providers under strict confidentiality;
• 2.3.2. Data may also be shared with SPEKD IT.

2.4. Purpose of Processing

• 2.4.1. Managing our relationship with you;
• 2.4.2. Onboarding processes;
• 2.4.3. Credit checks and identity verification;
• 2.4.4. Keeping contact details current;
• 2.4.5. Preventing fraud and maintaining business records;
• 2.4.6. Handling legal matters;
• 2.4.7. Improving service delivery;
• 2.4.8. Fulfilling legal obligations (e.g., FICA).

2.5. Communication Monitoring

• 2.5.1. Verifying transactions and instructions;
• 2.5.2. Ensuring compliance;
• 2.5.3. Investigating potential crimes.

2.6. International Transfers

2.6.1. Data may be transferred outside South Africa under proper contractual safeguards.

2.7. Data Security

• 2.7.1. Security measures are in place to prevent breaches;
• 2.7.2. You have the right to:
  • 2.7.2.1. Know what personal information we collect and how it’s used;
  • 2.7.2.2. Ask which third parties received your information;
  • 2.7.2.3. Request corrections or deletion of incorrect information;
  • 2.7.2.4. Receive your information in a portable format;
  • 2.7.2.5. Opt out of marketing communications.
• 2.7.3. Requests must be directed to our Deputy Information Officer and may take up to 21 business days.

2.8. Access to Information

• 2.8.1. You may request:
  • 2.8.1.1. Confirmation of data we hold about you, at no cost;
  • 2.8.1.2. A copy of the record, at a prescribed fee;
  • 2.8.1.3. A description of the data held;
  • 2.8.1.4. Updates or deletions of outdated data; and/or
  • 2.8.1.5. To update preferences or unsubscribe from communications.

2.9. Contacts

2.9.1. Information Officer
Name: Natalie Pimentel De Jesus
Registration Number: 2025-005036

Deputy Information Officer
Name: Karen Erasmus
Phone: 011 432 4321
Address: 11 Jakkalsbessie Avenue, Bassonia, Johannesburg, Gauteng
Email: compliance@sapor.co.za
Website: www.saporgroup.co.za

2.9.2. Information Regulator (South Africa)
Address: JD House, 27 Siemens Street, Braamfontein, Johannesburg
Phone: +27 10 023 5200
Email: POPIAComplaints@inforegulator.org.za
Website: www.inforegulator.org.za